Instant Alerts. To the right service engineer. With specific information. So we can attend to it fast.
From just $1 per day per server…
NetRepair 24×7 All Day Every Day Monitoring makes conventional IT support a poor alternative. Rather than wait for you to notice that a system has failed – often involving your resident expert making things worse – our 24×7 monitoring will alert us to problems with your systems. We’ll almost always know about a systems issue before you do, so we can fix it quick and reduce your business disruption.
What is 24×7 All Day Every Day Monitoring ?
24×7 All Day Every Day Monitoring checks your essential systems every five or fifteen minutes at your choice. Whenever it finds a problem, it sends an email or SMS alert showing the precise nature of the issue directly to us. We’ll see the true nature of the issue – rather than having to depend on symptoms which may mis-leading. And it updates our WallChart Monitor, a large screen in our office that shows the precise status of all our Clients systems. That means we can fix it quicker – and drastically increase your overall uptime.
What Does It Check?
Every five minutes, 24×7 Monitoring will…
- Check your internet connection.
- Check that your server is functioning correctly.
- Check used disk space to ensure it’s below a set threshold.
- Check any or all of your Windows® Services, vital modules of your server’s operating system. Services provide essential services that allow you to logon to your network, access the internet, even print your work.
- Ping various network devices or remote offices that you need to do your work.
- Check TCP ports on your network, on other networks or at your ISP. If any of these ports are failing to respond, you may be unable to connect and do your work.
- Check your website to ensure it’s up and running and serving your customers.
- Check RAID devices to ensure that all disks are operationing correctly and data is safe.
- Check other devices using SNMP.
If there’s an issue, we’ll be alerted quick so we can take specific action to correct the fault – almost always before you know you have one.
Key Benefits
- Specific, revealing alerts show us the exact type of the problem. We can fix it quicker.
- We are almost always notified of an issue before you even know you have one. Uptime is maximised.
- Alerts are routed to right service engineer. With specific information. So we can attend to it fast.
- Alerts for mission-critical systems can be sent by SMS day or night.
- Minimum cost per day.
How do I get going?
24×7 Round-the-Clock takes just minutes to set-up, doesn’t require any system reboots and can be protecting your business from downtime today. Contact Neil Frick to find out more.
NetRepair
8/25 Lemana Lane
Burleigh Heads QLD 4220
Tel: 07 5520 1211
Email: neil@netrepair.com.au
